May 28, 2020
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Reliability Center Inc. Privacy & Purchasing Terms

About This Privacy Statement

Reliability Center, Inc. ( has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses the information gathering and dissemination practices for this Web site.

Information Automatically Logged: We use your IP address to help diagnose problems with our server and to administer our Web site. Like most web servers, ours stores your IP address in a log file when you visit the site. This information is for internal use only, and will not be given out.

Cookies: Reliability Center, Inc. ( uses cookies in portions of this Web site. The information stored is to enable the Shopping Cart system to function and will automatically log you out after several minutes of inactivity.

Your Login Information and Purchasing PROACTOnDemand®: This information is kept strictly confidential between Reliability Center, Inc. and its contractual partners, and is not rented or sold to any third parties/companies. We do not, at any time, store or hold your credit card information on our servers. All credit card information takes place via LinkPoint International, Inc. for your complete peace of mind and protection.
Your purchase of PROACTOnDemand subscriptions have additional use and purchasing terms. You agree to these terms upon completing your purchase. You may read them here.

Voluntary Registration Forms: Our site’s voluntary registration forms require our web visitors to give us contact information (like their name, address, telephone and email address) in order to access certain information within our site. This information is kept strictly confidential, and is not rented or sold to any third parties for any reason.

Contacting a Web Site Representative: If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please call 804-458-0645 or email

basic failure analysis training

Visit Our Training Areas:

Root Cause Analysis Methods
Failure Scene Investigation
Basic Failure Analysis
Lead Investigator Series
Human Error Reduction
FMEA / OA Risk Management

What Our Clients Say…

Sanya Mathura

“Mark, It was an absolute pleasure to see you deliver the BFA course yesterday.

The manner in which you made the topics come to life with your experiences and knowledge was great to behold. You continuously connected with the audience and had them engaged for the entire day! (Which is a bit tough to do especially after lunch). Your wealth of experience and knowledge throughout the day really helped in bringing the participants to the understanding of the PROACT methodology and the concepts that were covered in the BFA. “

Sanya Mathura, Managing Director & Senior Consultant
Strategic Reliability Solutions Ltd

Vernon Kingsbury

Lafarge Corporation (U.S. Region)

From the results that it [Reliability Center’s Basic Failure Analysis (BFA) process] can achieve, I have a difficult time understanding why every company in the U.S. does not make use of BFA as a regular part of the way they conduct business.

Vernon Kingsbury - Maintenance Analyst
Lafarge Corporation (U.S. Region)