December 04, 2020
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Root Cause Analysis Software PROACT OnDemand® Subscription (Online)

Watch the Movie To See How Our RCA Investigation Management System Includes Guides, Templates, Live Chat and More!

Multilingual RCA – Pump Failure: Change languages for viewing, reporting, & printing.

On the go – In the field: Mobile Friendly RCA
PROACTOnDemand® v2 works as your personal RCA manager by organizing and standardizing your root cause analysis investigations allowing you to focus on solving the problem at hand. Accommodates most any RCA method you currently use. Investigators can now manage their RCA’s on the go using their mobile devices. Easily document failures with interviews and images and sync to your PROACT RCA dashboard. Fix failures that are Costing You Money Now!

Want PROACTOnDemand® on your company Intranet? Learn More Here or: Call 804-458-0645 |  Email Or use our Get Help live chat feature!


*NEW FEATURE: PROACTOnDemand is now Multilingual! Share your RCA investigations with your fellow analysts at all sister facilities worldwide in their respective native languages.

New Release Notes Here: Download PDF

Product Overview:

  • PROACT – PReserve, Order, Analyze, Communicate & Track for Bottom-Line Results.
  • Analysis admins can easily assign tasks for their RCA team.
  • Organize, document, maintain and standardize analyses across organization.
  • Logic tree and fault tree renders instantly as you work.
  • Upload and sync analysis documents, images & videos.
  • Create customizable company branded reports – Print or PDF
  • Completed analyses automatically become searchable templates in the database.
  • Do custom searches with key words, previous suggestions, parts, people and more.
  • All RCAs have Admin secured read/write/print permissions.
  • *Multilingual! PROACTOnDemand® may be licensed and hosted on your company Intranet. Contact us for a quote! Press Release Fact Sheet

COMODO Secured – Your Data Is SAFE! Our RCA system uses the best technology and security available from Comodo Secured. These include:

    • Daily Malware & vulnerability Scan
    • Automatic data backups
    • DSA Compliance for government agencies
    • Extended Validation (EV) SSL
    • ECC encryption data during transmission

Pre-Loaded PROACT RCA Templates:

PROACT® Logic Tree Knowledge Management Templates® are included with PROACTOnDemand v2. These are root cause analyses saved from actual solved investigations that can be searched and used in PROACTOnDemand v2 . There are Industrial and Healthcare templates available. PROACT® RCA Templates can adapt to whichever RCA process the team is currently using (i.e. cause & effect, form-based, fishbone diagram, 5-whys, logic tree). Search templates for hypotheses that you might have missed and easily incorporate them into your current analysis. When used properly they will take your RCA efforts to the next level! Download FAQs

Healthcare Templates Video

Industry Templates Video

Free PROACT® Webinars: Formatted for Industry or Healthcare. Your webinar presenter, John Bartlow, is a skilled PROACT analyst who will walk you through our PROACTOnDemand online subscription service. John will demonstrate the built in PROACT Guide, Templates and the RCA Console which will demonstrate to you how to keep analyses organized, comprehensive and accurate.

Choose one of our public webinar schedules or contact us for a private session to learn the leading RCA Method that truly Solves Any Problem.  Learn More…

Subscription Purchases:

  • Accounts are formatted for Industry or Healthcare and include RCA Templates
  • Requires internet/WIFI  – No additional software needed.
  • Add Multiple Seats at any time within the dashboard.
  • Purchasing Terms – Download Terms of Service



Test Drive It Today!

Annual Subscription $790.00 Per Seat – Unlimited Analyses – Includes PROACT® Logic Tree Knowledge Management Templates®

At anytime during your free trial you may convert your trial to a paid annual subscription from within the PROACT dashboard using our secured checkout process.

Pop up a closer look at the PROACT Console:


Looking for an RCA Intranet solution?

Root Cause Analysis for Intranets

Learn More…

Annelise Zeemann

“All materials tell metallurgists what they suffered during a failure, and…as I am a good listener…it is easy for me to know why a material failed; but we know that the definition of a damaged mechanism is just part of the story…and without a good RCA the material answer is nothing.”

Annelise Zeemann, Materials Life

Sam McNair

“I rank your organization as the best in the world at what they do and very often advise my clients to train on your software and methods. In 33 years I have come across none better. But as good as the tool is, it is not the only tool needed to have a well-balanced toolbox.”

Sam McNair Director Of Operations at Lagniappe Professional Services LLC

Sanya Mathura

“Mark, It was an absolute pleasure to see you deliver the BFA course yesterday.

The manner in which you made the topics come to life with your experiences and knowledge was great to behold. You continuously connected with the audience and had them engaged for the entire day! (Which is a bit tough to do especially after lunch). Your wealth of experience and knowledge throughout the day really helped in bringing the participants to the understanding of the PROACT methodology and the concepts that were covered in the BFA. “

Sanya Mathura, Managing Director & Senior Consultant
Strategic Reliability Solutions Ltd

Tom Moriarty, PE, CMRP

“ I’ve used the PROACT method for RCA many times and it has always surfaced issues with leadership decisions and omissions related to guidance (policies, processes and procedures) and resources.”

Tom Moriarty, PE, CMRP

Reda A-Admawi

The PROACT® Logic Tree, is one of the best methods we use. We are proud that all SABIC sites and corporates are unified in terms of analyzing the major incidents by using PROACT® Logic Tree methodology since our aim and target is always to reach to the latent root cause(s) that failed to protect our assets from any false human interaction.

Reda A-Admawi, RCA Specialist

Peter Roberts

“This software is very helpful and aids in field analysis.  It is very simple to navigate.  This is the first time I have used this software and it amazes me with its flexibility and ease.”

Peter Roberts
Trinidad Cement Limited

Allan McNally

“The software is very easy to navigate, affordable, and has the capability of storing pictures, interviews, and whatever supporting data there is available to do the analysis. Overall, the software is a great management tool to track the completion of the analysis as well as the progress being made anytime an analysis is completed and solutions are implemented.”

Allan McNally
Machinery Reliability Consultant

Curtis Lane

“Most important thing I learned was using the power of data to manage the RCA process.”

Curtis Lane
Georgia Pacific

Kraig Grivette

“The course gives good examples of where to start an investigation and also showed how starting in the wrong spot will cost you more”

Kraig Grivette
United Taconite

Howard Penrose

“PROACTOnDemand has been a great tool for helping me manage my RCA’s!  The industry I was assisting thought the root causes were something completely different as everyone was only looking at the obvious.  Using the PROACT RCA process we were able to dig deeper and have resolved a rather significant issue in the energy sector that has plagued them for decades. “

Howard Penrose, Ph.D, CMRP

Tim Stovall

We have been using the Logic Tree Knowledge Management Templates to assist in our Root Cause Analyses for 6 months and have found the templates to be useful in sparking new ideas about possibilities that we may not have otherwise thought. Having a knowledge base of such RCA information allows us to easily search specific possibilities during the analysis itself, making our analyses more efficient and expediting the entire analytical process. Both new and experienced facilitators have found the templates useful in building their analyses. The templates are comprehensive, specific, logical and relevant to the type of equipment that we use in our operations of large petro-chemical facilities. Overall the templates are an excellent addition to the extensive knowledge of our RCA teams.

Tim Stovall
CMRP Reliability Leader

Greg Strom

“I find the templates extremely useful, and a valuable tool for getting the project up and running. I no longer attempt to begin an analysis from scratch, but utilize the most applicable template to steer my thoughts into a useful direction.”

Greg Strom
Cliffs Natural Resources - Sr. Reliabilty Engineer - Pellet Plant

Thomas Bublitz

Very complete course on how to perform RCA from start to finish. Real life examples of problems are excellent in making connections.

Thomas Bublitz
Herman Miller, Inc.

Doug Plucknette

“PROACT RCA – A technique that allowed us to fix a chronic processing problem that plagued one of our gas plants for more than ten years. If not for this technique, we would still be fire fighting this problem today.”

Doug Plucknette
Eastman Kodak

Reginald Gullette

I definitely learned new ways / improved ways to think while troubleshooting on the job. It inspired me to break away from staying in the box mindset.

Reginald Gullette, E/I Engineer
Mead Westvaco

Pam Grant

MedStar Union Memorial Hospital

Wonderful system! Presentation was done in a very consistent manner giving a good overview of system and capabilities. The real case scenario exercise was a good way to bring it all together.

Pam Grant - Risk Management Coordinator
MedStar - Union Memorial

Matt Arndt


The PROACT methodology has given us a truly logical, data-driven approach for root cause determination.  PROACTOnDemand makes implementation of this methodology seamless across various user groups throughout our organization.  The ability to upload supporting documentation for team review is an especially useful feature.

Matt Arndt - Senior Reliability Engineer
Materion Brush Performance Alloys ® Elmore