About Robert J. Latino:
Bob Latino is an internationally recognized author, trainer, software developer, lecturer and practitioner of best practices in the field of Reliability Engineering and specifically in Root Cause Analysis. He has been facilitating RCA & FMEA analyses with his clientele around the world for over 25 years and has taught over 10,000 students in the PROACT® RCA Methodology.
Mr. Latino received his Bachelor’s degree in Business Administration and Management from Virginia Commonwealth University in Richmond, VA. Speaking engagements may include associated case study videos, articles and other quick reference materials.
Testimonial: Laurel-Ann Holder-Noel, • 1st Director of Risk Management at Hackensack Meridian…
“I just had to take a moment to let you know I really enjoy your posts! You are a true thought leader who is inspiring, engaging, knowledgeable and also resourceful. You constantly challenge my thoughts on risk management and give me ways to improve my practice. Your posts are truly among my favorites. Thank you for sharing and thank you for being a role model”.
Testimonial: Faye Sheppard RN MSN JD …
“My name is Faye Sheppard RN MSN JD and I have 35 years’ experience in healthcare risk management and patient safety. I served on the core expert panel that wrote the NPSF RCA2 white paper. I also contributed to ASHRMs RCA Playbook. This process gave me a new appreciation of the engineering perspective in the RCA process as a majority of the expert panel have an engineering background. Other industries have for a long time used RCAs to improve processes and procedures. Healthcare clearly lags behind and could definitely benefit from those industries. Bob Latino has been in the Reliability engineering field for 32 years and has a strong safety background. He has experience with healthcare and is often seen as a go to expert in safety engineering including the RCA process. I have no reservation in recommending Bob as a very well qualified and knowledgeable expert capable of teaching RCAs to anyone in healthcare. Please contact me with any questions you may have. Fayesheppardpsr@yahoo.com, 817-929-1800.”
- Reliability, Process, & Maintenance Symposium (RPM Symposium)
Presentation Date/Time: September 17, 2019 @ 8:30am local time
Presentation Title: Why Do Good People Often Make Bad Decisions? Using Root Cause Analysis to Tell Your Story
Bob has authored and co-authored numerous books as well as published articles in various industry and healthcare trade magazines and journals on the topic of Reliability, FMEA, Opportunity Analysis and Root Cause Analysis. He has been a frequent speaker on reliability topics at domestic and international trade conferences. Bob has applied his company’s PROACT® methodology to the field of Terrorism and Counter Terrorism via a published paper entitled “The Application of PROACT RCA to Terrorism/Counter Terrorism Related Events” at the IEEE International Conference on Intelligence and Security Informatics. In addition to publications Bob has co-authored seminars and workshops on FMEA and Root Cause Analysis as well as co-designed the award winning PROACT® Root Cause Analysis Software System.
Authored and Co-Authored Books:
Root Cause Analysis: Improving Performance for Bottom Line Results – 5th Edition
This book comprehensively outlines what a holistic and effective Root Cause Analysis (RCA) system looks like. From the designing of the support infrastructure to the measuring of effectiveness on the bottom-line, this book provides the blueprint for making it happen. While traditionally RCA is viewed as a reactive tool, the authors will show how it can be applied proactively to prevent failures from occurring in the first place. RCA is a key element of any successful Reliability Engineering initiative. Such initiatives are comprised of equipment, process and human reliability foundations. Human Reliability is critical to the success of a true RCA approach.
This book explores the anatomy of a failure (undesirable outcome) as well as a potential failure (high risks). Virtually all failures are triggered by errors of omission or commission by human beings. The methodologies described in this book are applicable to any industry because the focus is on the human being’s ability to think through why things go wrong, not on the industry or the nature of the failure. This book correlates Reliability to Safety as well as Human Performance Improvement efforts. The author has provided a healthy balance between theory and practical application, wrapping up with case studies demonstrating bottom-line results.
Authored By: Robert J. Latino, CEO. Reliability Center, Mark Latino, President Reliability Center, and Kenneth C. Latino, APM Product Manager, GE Digital
- Catalog no. K393125
- July 2019, 336 pp.
- ISBN: 978-1-1383-3245-4
$129.95 / £96.80
- $103.96 / £76.80
- SAVE 20% when you order online and enter Promo Code ENG19 – FREE standard shipping when you order online!
Root Cause Analysis: Improving Performance for Bottom Line Results.
Now in its fourth edition, “Root Cause Analysis: Improving Performance for bottom-Line Results” continues to explore why things don’t work out as planned and how to make sure they do. While past editions have focused on Failure Modes and Effects Analysis and Opportunity Analysis, this new edition emphasizes evidence collection and strategy and the contribution of human performance and human factors to poor decision making and understanding the human element. New topics covered include PROACTOnDemand, the advantages of SaaS, RCA templates, as well as various case studies illustrating RCA.
Robert J. Latino, Kenneth C. Latino, and Mark A. Latino 4th Edition, 2011, c. 280 pp., ISBN: 9781439850923, Taylor & Francis. Boca Raton.
Patient Safety: The PROACT Root Cause Analysis Approach.
This book addresses the proactive methodologies and organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety. Written by reliability expert Robert J. Latino, this book provides a perspective on patient care from outside the health industry and culture. It teaches a proven approach that measures its effectiveness based on patient safety results, rather than compliance, and demonstrates the Return-On-Investment for using RCA to reduce and/or eliminate undesirable outcomes. Addressing the contribution of human error to physical consequences, it explores ways to identify conditions which are more prone to result in human error. It also uses FMEA to proactively identify unacceptable risks, and then uses the concepts of RCA to prevent risks from materializing.
Robert J. Latino 2008, c. 272 pp., ISBN 9781420087277, Taylor and Francis. Boca Raton.
Error Reduction in Healthcare: A Systems Approach to Improving Patient Safety.
Completely revised and updated, this second edition of Error Reduction in Health Care offers a step-by-step guide for implementing the recommendations of the Institute of Medicine to reduce the frequency of errors in health care services and to mitigate the impact of errors when they do occur. With contributions from noted leaders in health safety, Error Reduction in Health Care provides information on analyzing accidents and shows how systematic methods can be used to understand hazards before accidents occur. In the chapters, authors explore how to prioritize risks to accurately focus efforts in a systems redesign, including performance measures and human factors. This expanded edition covers contemporary material on innovative patient safety topics such as applying Lean principles to reduce mistakes, opportunity analysis, deductive adverse event investigation, improving safety through collaboration with patients and families, using technology for patient safety improvements, medication safety, and high reliability organizations.
Contributing Author: Robert J. Latino 2nd Edition, 2011 [Apr], c. 284, ISBN: 1-55648-271-X, AHA Press.
The Handbook of Patient Safety Compliance: A Practical Guide for Health Care Organizations.
Written for virtually every professional and leader in the health care field, as well as students who are preparing for careers in health services delivery, this book presents a framework for developing a patient safety program, shows how best to examine events that do occur, and reveals how to ensure that appropriate corrective and preventative actions are reviewed for effectiveness.
The book covers a comprehensive selection of topics including:
- The link between patient safety and legal and regulatory compliance
- The role of accreditation and standard-setting organizations in patient safety
- Failure modes and effect analysis
- Voluntary and regulatory oversight of medical error
- Evidence-based outcomes and standards of care
Contributing Author: Robert J. Latino 2005, c. 350 pp. ISBN 0-7879-6510-3, Jossey-Bass